Frequently asked questions
Yes – it stacks! In most cases, store discounts or sales combine with our Cash Back offer.
Imagine you’re shopping at Glamour Cosmetics for a popular mascara.
Glamour Cosmetics is currently offering a on all makeup products.
At the same time, X Shopping is providing a on that mascara.
When you purchase the mascara, you receive both the 10% discount from the store and the 15% Cash Back from X Shopping.
(Note: Using third-party coupon codes not provided by X Shopping or the store might reduce or invalidate your Cash Back, so please review the terms on the store’s page.)
When you purchase through X Shopping, you’re automatically enrolled in our community bonus pool.
As more people buy the same item or shop during the same promotion, the overall Cash Back percentage increases automatically.
No extra action is required—the bonus is applied directly to your account.
Absolutely. Early buyers still benefit as additional purchases unlock higher Cash Back tiers. Any bonus difference is automatically added to your account.
Yes – if the item is discoverable on X Shopping, it qualifies for Cash Back.
Generally, all items from the store are available under our Cash Back program.
Add a debit card to your X Shopping wallet. Prepaid or temporary cards cannot be used for payouts.
No – there’s no minimum threshold required.
We retain a small portion of the commission to cover our operating costs. The Cash Back rates you see reflect the amount remaining after our modest deduction.
Yes – our customer support team is available to assist you. Please contact us on X for help on x (@XShopCommunity).
If you return or cancel a product, the corresponding Cash Back will be removed from your account.
If your account doesn’t have sufficient funds to cover this adjustment, we may:
Deduct the necessary amount from your future Cash Back earnings, or
Claw back the funds that were already sent out.
This policy helps maintain fairness and keeps our Cash Back program sustainable.
Currently, X Shopping is available in the US only. We’re planning to launch in the UK soon.
No – X Shopping connects you to other websites (the trusted stores you click on). You always purchase directly from the store’s official website. You never buy items directly from X Shopping.
Yes – you can reach out directly to the store you’re interested in.
X Shopping provides limited product details, so for more information, please contact the seller directly.
We apply a 2% variable fee and a 0.3c fixed fee on withdrawal. You can see the breakdown of the fees when you go to withdraw. These are the fees we're charged to send your cash.
Each withdrawal is capped at , with a and a .